According to a report in The Wall Street Journal, the Federal Trade Commission contacted McDonald’s franchise owners over the summer looking for information about the broken ice-cream machines.
McDonald’s franchisees have long griped about the machines, the newspaper reported, which require a nightly cleaning cycle that can fail and require a technician to fix.
The Biden administration is looking more closely at manufacturers
The move comes as the Biden administration looks broadly at whether manufacturers have been blocking owners from fixing broken products themselves, the newspaper said. Advocates of the “right to repair” movement say companies should not make it nearly impossible for users and independent technicians to repair modern products, particularly consumer electronics.
I commend the administration for prioritizing this. ;)